Privacy Policy
Privacy Policy
Grace & Mary Boutique operates this store and website, including all related information, content, features, tools, products and services, to provide you with a curated shopping experience (the "Services"). Grace & Mary Boutique is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern the collection, processing and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use and disclosure of your information as described below.
Personal Information We Collect or Process
"Personal information" means information that identifies you or can reasonably be linked to you or another person. It does not include information that is collected anonymously or that has been de-identified so that it cannot identify you. Depending on how you interact with the Services, where you live and as permitted by applicable law, we may collect and process the following categories of personal information, including inferences drawn from it:
Contact details: name, address, billing address, shipping address, phone number and email address.
Financial information: credit card, debit card or financial account numbers, payment information, transaction details, payment confirmation and other payment-related information.
Account information: username, password, security questions, preferences and settings.
Transaction information: items you view, add to your cart or wishlist, purchase, return, exchange or cancel, and your past transactions.
Communications with us: information you include when you contact customer support.
Device information: information about your device, browser, network connection, IP address and other identifiers.
Usage information: information about how and when you interact with or navigate the Services.
Sources of Personal Information
We may collect personal information from the following sources:
Directly from you: when you create an account, use the Services, contact us or otherwise provide information to us.
Automatically through the Services: from your device when you use our products or services or visit our website, and through the use of cookies and similar technologies.
From our service providers: when we engage them to collect or process personal information on our behalf.
From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or the Services, we may use personal information for the following purposes:
Providing, tailoring and improving the Services: processing orders and payments, returns and exchanges, managing your account, shipping, notifications, enabling reviews, product recommendations and improving your shopping experience.
Marketing and advertising: sending marketing communications by email, SMS or postal mail, and showing you online advertisements based on your activity on the Services and other websites.
Security and fraud prevention: authenticating your account, securing payments, and detecting and investigating fraudulent or illegal activity.
Communicating with you: providing customer support and maintaining our relationship with you.
Legal reasons: complying with applicable law, responding to requests from authorities, and handling legal investigations or disputes.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes:
Shopify, vendors and other service providers (IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
Advertising and marketing partners, to provide personalized advertising and marketing services.
When you direct, request or consent to it (for example, shipping products to you or connecting social media accounts).
Within our affiliates or group companies.
As part of a business transaction (such as a merger or bankruptcy), to comply with legal obligations, to enforce our Terms of Service, and to protect our rights and the Services.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes certain personal information to provide and improve the Services. Information you submit is transmitted to Shopify and to third parties that may be located in other countries, and is used to provide these services. Shopify may use this information to offer more advanced and personalized features. To learn more about how Shopify uses your personal information and your rights, please see the Shopify Consumer Privacy Policy.
Third-Party Websites and Links
The Services may contain links to third-party websites. We do not guarantee the privacy or security of those sites and are not responsible for the accuracy or reliability of the information they contain.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information from minors. If a child has provided personal information, a parent or guardian may contact us to request its deletion.
Security and Retention
No security measures are perfect, and we cannot guarantee that information you transmit is secure. How long we retain information depends on various factors, such as maintaining your account, providing the Services, complying with legal obligations and resolving disputes.
Your Rights and Choices
Depending on where you live, you may have the following rights regarding your personal information:
Right to access / know: to request access to your information.
Right to delete: to request that we delete your information.
Right to correct: to request that we correct inaccurate information.
Right of portability: to receive a copy of your information and request its transfer to a third party.
Opt out of "sale" or sharing for targeted advertising: to opt out of the "sale" or sharing of your information, or its processing for targeted advertising.
Communication preferences: you can unsubscribe from promotional emails at any time.
For more information about Shopify and your rights, please visit https://privacy.shopify.com/en.
Complaints
If you have a complaint about how we handle your personal information, please contact us at support@graceandmary.com.
International Transfers
Your personal information may be transferred, stored and processed in countries other than the one you live in. These transfers rely on mechanisms recognized under applicable law, such as the EU Standard Contractual Clauses (SCCs) or equivalent.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our practices, the law or regulations. We will post the revised version on our website and update the "last updated" date.
Contact
If you have questions about this Privacy Policy or want to exercise your rights, please contact us at support@graceandmary.com. For the purposes of applicable data protection laws, we are the data controller of your personal information.